Privacy Policy

1. Who We Are

ArmorXElite (“we,” “us,” or “our”) operates the website armorxelite.com. We sell premium EVA foam marine decking, boat deck mats, surfboard mats, and paint protection film (PPF) to customers worldwide. Our business address is 1160 W. Holt Blvd, Ontario, CA 91762. You can reach us at info@armorxelite.com or 800-276-6795.

2. Information We Collect

Information you provide directly:

Full name, email address, phone number, and shipping/billing address when placing an order or requesting a quote
Boat make, model, year, and color preferences when submitting a quote request
Messages and project details submitted via our contact or quote forms
Account login credentials if you create an account

Information collected automatically:

IP address, browser type, device type, and operating system
Pages visited, time spent on site, and referring URLs
Cookies and similar tracking technologies

Information from third parties:

Payment details processed securely by our payment processor (we do not store your full card number)
Information from shipping carriers related to your order delivery

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including custom-cut decking and boat kits
Prepare and deliver custom quotes tailored to your vessel
Communicate with you about your order status, shipping, and delivery
Respond to your inquiries and customer service requests
Send warranty-related communications and product updates
Improve our website, products, and customer experience
Comply with legal obligations and prevent fraud

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only with:

Shipping and logistics partners to deliver your order
Payment processors (such as Stripe or PayPal) to securely handle transactions
Email service providers to send order confirmations and communications
Website analytics providers (such as Google Analytics) to understand site usage
Legal authorities if required by law, court order, or to protect our rights

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your cart, and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site. By continuing to use our site, you consent to our use of cookies.

6. Data Retention

We retain your personal information for as long as necessary to fulfill orders, maintain warranty records (3-year warranty period), comply with legal obligations, and resolve disputes. You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Opt out of marketing communications at any time
Lodge a complaint with a data protection authority

California Residents (CCPA): You have the right to know what personal information we collect and how it is used, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at info@armorxelite.com.

8. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

For any privacy-related questions or requests:

ArmorXElite 1160 W. Holt Blvd, Ontario, CA 91762 📧 info@armorxelite.com 📞 800-276-6795

PRIVACY POLICY